Remote Travel Concierge & Bookings Specialist

Inspired; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey from booking to return. Responsibilities include responding to inquiries, assisting with bookings, and ensuring satisfaction. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. This role is 100% remote with flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Strong customer service experience, especially in travel or hospitality.
• Excellent verbal and written communication skills are a must.
• Organized and detail-oriented with a proactive approach.
• Comfortable with technology and quick to learn systems.

Responsibilities

• Respond promptly to client inquiries via various platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to ensure satisfaction.
• Handle concerns with empathy and effective problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and detail-oriented

Comfortable with technology

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey from booking to return. Responsibilities include responding to inquiries, assisting with bookings, and ensuring satisfaction. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. This role is 100% remote with flexible scheduling, travel perks, and opportunities for growth within the agency.