Remote Travel Concierge & Booking Support Specialist

Inspired; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Flexible scheduling

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, handling bookings and changes, and ensuring client satisfaction. Ideal candidates possess excellent communication skills, strong customer service experience, and a passion for travel. This position offers 100% remote work with flexible scheduling, along with growth opportunities and travel perks. Join Inspired and help create memorable travel experiences for clients.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving.

Skills

Communication skills

Customer service experience

Organizational skills

Technology proficiency

Job description

Inspired is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, handling bookings and changes, and ensuring client satisfaction. Ideal candidates possess excellent communication skills, strong customer service experience, and a passion for travel. This position offers 100% remote work with flexible scheduling, along with growth opportunities and travel perks. Join Inspired and help create memorable travel experiences for clients.