Remote Travel Concierge & Customer Support

Inspired; Caroline (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journeys. This role entails assisting with inquiries, resolving issues, and providing booking updates to ensure exceptional service. The ideal candidate possesses strong communication skills and customer service experience, with a passion for travel. This position offers 100% remote work, flexible scheduling, and opportunities for growth within the agency, along with travel perks and exclusive industry discounts.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.

Skills

Verbal communication

Written communication

Customer service experience

Detail-oriented

Tech-savvy

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journeys. This role entails assisting with inquiries, resolving issues, and providing booking updates to ensure exceptional service. The ideal candidate possesses strong communication skills and customer service experience, with a passion for travel. This position offers 100% remote work, flexible scheduling, and opportunities for growth within the agency, along with travel perks and exclusive industry discounts.