Remote Travel Concierge | Customer Support & Bookings

Inspired; Santa Cruz (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journeys. The role involves assisting with inquiries, resolving issues, providing booking updates, and ensuring exceptional service. The ideal candidate has strong customer service experience, excellent communication skills, and a passion for travel. This position is 100% remote with flexible scheduling, offering growth opportunities and travel perks within a supportive team environment.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Organized and proactive with high attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Attention to detail

Problem-solving skills

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journeys. The role involves assisting with inquiries, resolving issues, providing booking updates, and ensuring exceptional service. The ideal candidate has strong customer service experience, excellent communication skills, and a passion for travel. This position is 100% remote with flexible scheduling, offering growth opportunities and travel perks within a supportive team environment.