Remote Travel Concierge & Bookings Specialist

Inspired; Ontario (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to assist clients throughout their travel journeys. This role involves responding to inquiries, booking modifications, and providing essential information about travel documents and destinations. Ideal candidates should have strong communication skills and customer service experience, preferably in travel. The position offers 100% remote work with a flexible schedule, travel perks, and growth opportunities within the company.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Dependable with high attention to detail.
• Comfortable with booking platforms and systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details.
• Handle concerns with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and attention to detail

Comfortable with technology

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to assist clients throughout their travel journeys. This role involves responding to inquiries, booking modifications, and providing essential information about travel documents and destinations. Ideal candidates should have strong communication skills and customer service experience, preferably in travel. The position offers 100% remote work with a flexible schedule, travel perks, and growth opportunities within the company.