Remote Travel Concierge & Bookings Specialist

Inspired; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and support

Job summary

Inspired is seeking a Travel Customer Representative to support clients from booking to return. The ideal candidate will have strong communication skills and customer service experience, with a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. This fully remote role offers flexible scheduling, travel perks, and growth opportunities within the agency. Join us to create memorable experiences for travelers.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Ability to handle inquiries and complaints with empathy.
• High attention to detail in bookings and communications.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Follow up with clients to confirm satisfaction.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to support clients from booking to return. The ideal candidate will have strong communication skills and customer service experience, with a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. This fully remote role offers flexible scheduling, travel perks, and growth opportunities within the agency. Join us to create memorable experiences for travelers.