Remote Travel Concierge & Bookings Specialist

Inspired; Canton (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with travel bookings, and ensuring high-quality service. The ideal candidate will have strong communication skills, experience in customer service, and a passion for travel. The position offers 100% remote work, flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized and dependable with attention to detail.
• Comfortable with technology and fast at learning booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with travel bookings, and ensuring high-quality service. The ideal candidate will have strong communication skills, experience in customer service, and a passion for travel. The position offers 100% remote work, flexible scheduling, travel perks, and opportunities for growth within the agency.