Remote Travel Concierge & Bookings Specialist

Inspired; New Orleans (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. In this fully remote position, you will respond to client inquiries, assist with bookings, and provide information about travel details. The ideal candidate will possess excellent communication skills and a strong customer service background, preferably in travel or hospitality. The role offers flexible scheduling, travel perks, and opportunities for career growth within the agency.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Organized and proactive with high attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings and changes.
• Provide information about destinations and policies.
• Follow up to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Attention to detail

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. In this fully remote position, you will respond to client inquiries, assist with bookings, and provide information about travel details. The ideal candidate will possess excellent communication skills and a strong customer service background, preferably in travel or hospitality. The role offers flexible scheduling, travel perks, and opportunities for career growth within the agency.