Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; Miami (FL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Ongoing training

Flexible scheduling

Supportive team environment

Job summary

A travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, supporting bookings, and ensuring client satisfaction. Ideal candidates will have strong communication skills and a passion for travel. This position is 100% remote with flexible scheduling and offers growth opportunities and travel perks. If you're enthusiastic about creating memorable travel experiences, apply today!

Qualifications

• Customer service experience, preferably in travel or hospitality.
• Ability to handle complaints with empathy.
• Comfortable with booking platforms and technology.

Responsibilities

• Respond promptly to client inquiries via various channels.
• Assist with travel bookings, changes, and special requests.
• Provide accurate information about destinations and policies.
• Follow up to confirm trip details and client satisfaction.
• Handle concerns or complaints professionally.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Technological proficiency

Problem-solving skills

Organizational skills

Job description

A travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, supporting bookings, and ensuring client satisfaction. Ideal candidates will have strong communication skills and a passion for travel. This position is 100% remote with flexible scheduling and offers growth opportunities and travel perks. If you're enthusiastic about creating memorable travel experiences, apply today!