Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; San Diego (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Flexible scheduling

Job summary

A travel agency is seeking a Travel Customer Representative to support clients from booking through return. Responsibilities include responding to inquiries, assisting with bookings, and providing information on travel destinations. The ideal candidate should have strong communication skills and customer service experience. This position is 100% remote, offering flexible scheduling, travel perks, and opportunities for professional growth.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle complaints with empathy and problem-solving skills.

Skills

Excellent verbal communication skills

Excellent written communication skills

Customer service experience

Attention to detail

Proactive attitude

Job description

A travel agency is seeking a Travel Customer Representative to support clients from booking through return. Responsibilities include responding to inquiries, assisting with bookings, and providing information on travel destinations. The ideal candidate should have strong communication skills and customer service experience. This position is 100% remote, offering flexible scheduling, travel perks, and opportunities for professional growth.