Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; Seattle (WA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Supportive team environment

Ongoing training

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients from booking to return home. Responsibilities include responding to inquiries, assisting with travel bookings, resolving issues, and confirming client satisfaction. The ideal candidate should have strong communication skills and customer service experience, preferably in travel or hospitality. This role offers 100% remote work with flexible scheduling and opportunities for growth, alongside travel perks and exclusive discounts.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Attention to detail

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients from booking to return home. Responsibilities include responding to inquiries, assisting with travel bookings, resolving issues, and confirming client satisfaction. The ideal candidate should have strong communication skills and customer service experience, preferably in travel or hospitality. This role offers 100% remote work with flexible scheduling and opportunities for growth, alongside travel perks and exclusive discounts.