Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; Durham (NC); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients from booking to return. This remote role requires excellent communication and customer service skills. The ideal candidate should be organized and technology-savvy, with a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and providing information about travel policies. Join our supportive team and enjoy travel perks while helping clients create unforgettable experiences.

Qualifications

• Excellent communication skills are essential for this role.
• Prior experience in customer service, preferably in travel or hospitality.
• Dependable and organized with a focus on details.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate destination and policy information.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Proactive attitude

Job description

A travel agency is seeking a Travel Customer Representative to support clients from booking to return. This remote role requires excellent communication and customer service skills. The ideal candidate should be organized and technology-savvy, with a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and providing information about travel policies. Join our supportive team and enjoy travel perks while helping clients create unforgettable experiences.