Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; New York (NY); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings and ensuring client satisfaction. Candidates should possess excellent communication skills, strong customer service experience, and a passion for travel. The position offers remote work, flexible scheduling, and growth opportunities within the agency, as well as travel perks and industry discounts.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Organized and dependable, with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings and ensuring client satisfaction. Candidates should possess excellent communication skills, strong customer service experience, and a passion for travel. The position offers remote work, flexible scheduling, and growth opportunities within the agency, as well as travel perks and industry discounts.