Remote Travel Concierge & Support Specialist

Hallford Travels; New Haven (CT); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with their travel-related questions and coordinate arrangements. The role is ideally suited for friendly individuals with strong communication skills who enjoy working in the travel industry.

You will provide support throughout the travel planning process, respond to inquiries, and maintain accurate client records. This remote position offers ongoing support from an experienced travel team and access to industry perks.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Organized with strong attention to detail.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide travel information.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email, online platforms, and basic computer tools

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with their travel-related questions and coordinate arrangements. The role is ideally suited for friendly individuals with strong communication skills who enjoy working in the travel industry.

You will provide support throughout the travel planning process, respond to inquiries, and maintain accurate client records. This remote position offers ongoing support from an experienced travel team and access to industry perks.