Remote Travel Concierge: Booking & Client Support

Rudybtravel; Springfield (MO); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

100% remote work

Travel perks and discounts

Professional growth opportunities

Ongoing training

Job summary

Rudyb Travel is hiring a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. You will be the trusted contact from initial booking through post-trip follow-up, ensuring a seamless, personalized experience.

This role suits detail-oriented, service-driven professionals with a passion for travel and hospitality. In this remote position, you will handle inquiries, changes, and special requests while maintaining accurate records in our booking

Qualifications

• Customer service experience in travel, hospitality, or service roles.
• Excellent verbal and written communication.
• Detail-oriented with strong organizational skills.
• Comfortable learning new systems and booking platforms.
• Reliable, proactive, and able to manage multiple requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, including changes.
• Provide accurate information on destinations and agency policies.
• Coordinate booking details and confirm itineraries.
• Proactively follow up with clients before and after travel.
• Maintain documentation and update booking systems.

Skills

Verbal communication

Written communication

Customer service

Detail orientation

Multi-tasking

Technology proficiency

Tools

Booking platforms

CRM software

Job description

Rudyb Travel is hiring a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. You will be the trusted contact from initial booking through post-trip follow-up, ensuring a seamless, personalized experience.

This role suits detail-oriented, service-driven professionals with a passion for travel and hospitality. In this remote position, you will handle inquiries, changes, and special requests while maintaining accurate records in our booking