Remote Travel Care & Planning Coordinator

Excitingtravelnow; Blackfoot (ID); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator who enjoys helping travelers plan and book trips. You will be the primary contact for inquiries, provide timely responses, and support itinerary updates with careful attention to detail.

This remote role emphasizes proactive communication, strong relationship building, and adherence to service standards. Training and mentorship are provided, with opportunities for advancement as you grow with the company.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship building

Detail oriented

Remote work

Travel interest

Job description

Excitingtravelnow is seeking a Customer Care Coordinator who enjoys helping travelers plan and book trips. You will be the primary contact for inquiries, provide timely responses, and support itinerary updates with careful attention to detail.

This remote role emphasizes proactive communication, strong relationship building, and adherence to service standards. Training and mentorship are provided, with opportunities for advancement as you grow with the company.