Remote Travel Booking & Support Specialist

Hopesglobalgetaways; Columbia (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work from anywhere

Flexible scheduling

Onboarding and training

Mentorship and leadership guidance

Career growth opportunities

Travel-related discounts

Collaborative virtual team

Continuing education resources

Job summary

Hopesglobalgetaways seeks Travel Support & Booking Consultants to assist clients through vacation planning, researching options, and coordinating reservations. You will deliver personalized travel solutions from the first conversation through departure, building lasting client relationships.

This remote role offers flexible scheduling, onboarding, and ongoing mentorship to help you grow within the travel industry and provide exceptional service to travelers worldwide.

Qualifications

• Strong verbal and written communication skills are essential.
• Excellent customer service and interpersonal abilities.
• Ability to manage multiple tasks while maintaining attention to detail.
• Comfortable working with online booking platforms and web-based apps.
• Self-motivated with the ability to work independently.

Responsibilities

• Partner with clients to learn travel interests, schedules, and spending plans.
• Research vacation destinations, hotels, resorts, cruises, and activities.
• Recommend travel options tailored to the client's goals and style.
• Coordinate bookings, itineraries, and travel services.
• Prepare reservation confirmations, documents, and travel instructions.
• Respond to client questions and assist with booking revisions and requests.
• Verify reservation details for accuracy and completeness.
• Follow up with travelers before departure for updates and support.
• Maintain organized records of bookings and communications.
• Utilize supplier partnerships and internal resources for high-quality assistance.
• Expand knowledge through ongoing training and destination education.

Skills

Excellent communication

Customer service

Independent work

Organizational skills

Multitasking

Tools

Booking platforms

Job description

Hopesglobalgetaways seeks Travel Support & Booking Consultants to assist clients through vacation planning, researching options, and coordinating reservations. You will deliver personalized travel solutions from the first conversation through departure, building lasting client relationships.

This remote role offers flexible scheduling, onboarding, and ongoing mentorship to help you grow within the travel industry and provide exceptional service to travelers worldwide.