Remote Travel Concierge & Planner

Hopesglobalgetaways; Brunswick (GA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Comprehensive onboarding

Mentorship and leadership

Career growth

Performance-based incentives

Travel discounts

Team collaboration

Education resources

Job summary

Hopesglobalgetaways is seeking a Travel Service Representative to join our fully remote team. You will assist clients with travel planning, research destinations, and coordinate itineraries while delivering personalized support and exceptional service.

Ideal candidates are organized, service-oriented, and capable of working independently in a flexible remote environment, with strong communication and problem-solving skills to ensure smooth travel experiences.

Qualifications

• Strong verbal and written communication abilities.
• Excellent customer service and relationship-building skills.
• Strong organizational and time-management capabilities.
• Ability to manage multiple responsibilities with attention to detail.
• Comfort with digital tools and web-based platforms.
• Professional, dependable, and customer-focused mindset.
• Strong critical-thinking and problem-solving abilities.
• Self-motivated to work independently.
• Reliable internet connection and basic computer proficiency.
• Must be at least 18 years old.
• Authorized to work and reside in appropriate regions.

Responsibilities

• Serve as a resource for clients seeking travel planning and coordination assistance.
• Learn traveler preferences to provide personalized support.
• Research destinations, accommodations, transportation, and activities.
• Present recommendations aligned with client budgets and expectations.
• Organize reservations, itineraries, and travel arrangements.
• Communicate confirmations, schedules, and important updates.
• Support itinerary changes and service inquiries.
• Review booking details to ensure accuracy.
• Monitor upcoming trips and complete outstanding travel tasks.
• Maintain organized client records and communication history.
• Utilize supplier resources and company tools to support traveler needs.
• Participate in ongoing training and destination education.

Skills

Verbal communication

Written communication

Customer service

Organization

Time management

Digital tools

Independent work

Problem solving

Job description

Hopesglobalgetaways is seeking a Travel Service Representative to join our fully remote team. You will assist clients with travel planning, research destinations, and coordinate itineraries while delivering personalized support and exceptional service.

Ideal candidates are organized, service-oriented, and capable of working independently in a flexible remote environment, with strong communication and problem-solving skills to ensure smooth travel experiences.