Remote Travel Support Specialist - Flexible & Growth-Ready

Hopesglobalgetaways; Longview (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

100% remote opportunity

Flexible scheduling options

Comprehensive onboarding and training

Ongoing coaching and mentorship

Career growth opportunities

Performance-based rewards

Travel discounts and exclusive perks

Collaborative team environment

Continuing education resources

Job summary

Hopesglobalgetaways is seeking a Travel Support Associate to assist clients through the travel planning process, providing guidance, coordinating trip details, and ensuring travelers receive high-level support before, during, and after their journeys. This role supports a growing remote team.

Ideal candidates enjoy working with people, staying organized, and delivering positive travel experiences while benefiting from a remote work environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer support and relationship-building abilities.
• Highly organized with strong attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Comfortable using digital tools, online systems, and communication platforms.
• Professional, positive, and solution-oriented attitude.
• Strong problem-solving and decision-making skills.
• Self-motivated with the ability to work independently.
• Reliable internet connection and basic computer proficiency.
• Must be at least 18 years of age.
• Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or many other approved regions.

Responsibilities

• Assist clients with travel-related questions, planning needs, and service requests.
• Gather information about traveler preferences, interests, budgets, and vacation objectives.
• Research destinations, resorts, hotels, cruises, transportation options, and activities.
• Present travel solutions and recommendations tailored to individual client needs.
• Support reservation coordination and itinerary organization.
• Communicate confirmations, travel schedules, documentation, and important updates.
• Assist with itinerary revisions, special accommodations, and travel-related concerns.
• Review travel arrangements and booking details for accuracy and completeness.
• Track upcoming trips and help ensure all planning elements are finalized.
• Maintain detailed client records, notes, and communication history within company platforms.
• Utilize supplier resources and company tools to support traveler requests.
• Participate in training programs, destination education, and professional development activities.

Skills

Customer service

Communication

Organization

Multitasking

Digital tools

Independent work

Reliability

Job description

Hopesglobalgetaways is seeking a Travel Support Associate to assist clients through the travel planning process, providing guidance, coordinating trip details, and ensuring travelers receive high-level support before, during, and after their journeys. This role supports a growing remote team.

Ideal candidates enjoy working with people, staying organized, and delivering positive travel experiences while benefiting from a remote work environment.