Remote Travel Planner & Client Relations Specialist

Hopesglobalgetaways; Florence (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote work opportunity

Flexible scheduling

Comprehensive onboarding and training

Mentorship and professional guidance

Career growth opportunities

Travel discounts and industry benefits

Collaborative virtual team environment

Access to continuing education

Job summary

Hopesglobalgetaways is seeking a Travel Client Relations Specialist to join our fully remote team. You will serve as the primary liaison for clients, shaping vacation possibilities, coordinating travel arrangements, and delivering personalized planning support from anywhere in the world.

You'll research destinations, craft tailored recommendations, manage reservations, and maintain detailed client records while collaborating with suppliers.

Qualifications

• Strong written and verbal communication required.
• Excellent customer service and relationship-building abilities.
• Organizational skills with high attention to detail.
• Ability to manage multiple travel requests and deadlines.
• Experience with online booking systems and virtual tools.
• Professional, dependable, and client-focused attitude.
• Strong analytical thinking and problem-solving skills.
• Self-motivated with the ability to work independently.
• Reliable internet connection and basic computer proficiency.
• Must be at least 18 years of age and eligible to work in supported regions.

Responsibilities

• Connect with clients to understand travel interests, schedules, and budgets.
• Research destinations, hotels, cruises, transportation, and vacation packages.
• Create personalized travel recommendations aligning with client goals.
• Coordinate reservations and itineraries using approved supplier platforms.
• Prepare bookings confirmations, itineraries, travel documents, and departure information.
• Assist clients with reservation changes, itinerary adjustments, and special requests.
• Review booking information and travel details for completeness and accuracy.
• Keep clients informed with updates and answers throughout planning.
• Maintain detailed client records and communication history.
• Collaborate with suppliers and internal teams to deliver exceptional experiences.
• Participate in destination education and supplier webinars.

Skills

Communication skills

Customer service

Organization

Multitasking

Online booking tools

Professional attitude

Analytical thinking

Self-motivation

Internet/computer proficiency

Age 18+

Job description

Hopesglobalgetaways is seeking a Travel Client Relations Specialist to join our fully remote team. You will serve as the primary liaison for clients, shaping vacation possibilities, coordinating travel arrangements, and delivering personalized planning support from anywhere in the world.

You'll research destinations, craft tailored recommendations, manage reservations, and maintain detailed client records while collaborating with suppliers.