Remote Travel Experience Concierge

Hopesglobalgetaways; Spartanburg (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Hopesglobalgetaways is seeking Travel Experience Support Consultants to join a fully remote team. You will help clients plan unforgettable trips, research options, coordinate reservations, and provide ongoing support from start to finish.

Ideal candidates possess strong communication, exceptional customer service, and the ability to manage multiple priorities while working independently in a flexible remote environment. Training and career growth opportunities are available.

Qualifications

• Strong communication and interpersonal skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to balance multiple priorities with attention to detail.
• Proficient with web-based platforms and digital tools.

Responsibilities

• Assist clients with vacation planning by understanding preferences, schedules, and priorities.
• Research destinations, hotels, cruises, and tours.
• Present personalized travel recommendations within budget.
• Coordinate reservations and itineraries using approved booking systems.
• Provide confirmations, documentation, and pre-departure information.
• Support itinerary updates and travel changes as needed.
• Maintain organized client records and booking documentation.

Skills

Communication

Customer service

Organization

Time management

Digital tools

Independent work

Attention to detail

Problem-solving

Self-motivated

Interpersonal skills

Tools

Booking systems

CRM tools

Job description

Hopesglobalgetaways is seeking Travel Experience Support Consultants to join a fully remote team. You will help clients plan unforgettable trips, research options, coordinate reservations, and provide ongoing support from start to finish.

Ideal candidates possess strong communication, exceptional customer service, and the ability to manage multiple priorities while working independently in a flexible remote environment. Training and career growth opportunities are available.