Remote Training Coordinator – Virtual Sessions

Maximus; Hagåtña (GU); Remote; USD 25,000 - 37,000; Full time

Job summary

Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across multiple contact center programs. The role covers coordinating logistics, ensuring resource readiness, tracking learner progress, and providing real-time support during live sessions.

You will troubleshoot audio and connectivity issues and escalate when needed. The position is fully remote, temporary and contingent upon contract award.

Qualifications

• High School diploma or equivalent with 1–3 years of experience.
• Bachelor's degree preferred.
• Experience supporting virtual training sessions using Microsoft Teams preferred.
• Must be a US Citizen.
• Must have the ability to pass a federal background check.

Responsibilities

• Coordinate logistics for instruction events, including scheduling classes and preparing workstations.
• Determine resource readiness for courses, including materials and technology.
• Maintain records of training activities and learner progress.
• Provide production floor support and answer questions.
• Provide real-time support across multiple virtual training sessions and troubleshoot issues.

Skills

Microsoft Teams experience

Virtual training support

Troubleshooting audio/ connectivity

Education

High School diploma or equivalent

Bachelor's degree preferred

Job description

Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across multiple contact center programs. The role covers coordinating logistics, ensuring resource readiness, tracking learner progress, and providing real-time support during live sessions.

You will troubleshoot audio and connectivity issues and escalate when needed. The position is fully remote, temporary and contingent upon contract award.