Remote Title & Lien Specialist | Flexible Hours

Credit Acceptance Corporation; United States; À distance; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

401(K) match

Tuition reimbursement

Parental leave

Adoption assistance

Medical/dental/vision

Résumé du poste

Credit Acceptance Corporation is seeking a Title Specialist to work remotely from home in the United States. The role centers on handling title and lien requests via phone and email, ensuring documentation accuracy, and resolving issues while maintaining compliance with policies.

Ideal candidates have a high school diploma, strong customer service experience, and familiarity with MS Office. Training is virtual, with shifts aligned to EST business hours and occasional travel to an office if

Qualifications

• High school diploma is required.
• Experience as a subject-matter expert providing customer support.
• Experience as primary contact for customers to resolve issues.
• MS Office proficiency (Outlook, Word, Excel).

Responsabilités

• Provide primary contact support for dealers, sales, and customers to resolve title issues via phone and email.
• Ensure lien and title requests are documented accurately and resolved within service standards.
• Identify missing titles or errors and escalate when needed.
• Communicate with internal/external stakeholders professionally to obtain required documents.
• Remain compliant with company policies, processes and legal guidelines.

Connaissances

Customer service

Call center

Problem solving

Communication

Formation

High school diploma

Associates degree in business

Outils

Microsoft Office

Description du poste

Credit Acceptance Corporation is seeking a Title Specialist to work remotely from home in the United States. The role centers on handling title and lien requests via phone and email, ensuring documentation accuracy, and resolving issues while maintaining compliance with policies.

Ideal candidates have a high school diploma, strong customer service experience, and familiarity with MS Office. Training is virtual, with shifts aligned to EST business hours and occasional travel to an office if