Remote Third-Party Collections Specialist | Performance Pay

LCS Financial Services Corporation; Hartford (CT); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time off

Job summary

LCS Financial Services Corporation is seeking experienced Collections Specialists for a 100% remote role. You will manage inbound and outbound calls to negotiate resolutions, structure payment plans, and pursue favorable settlements while adhering to regulations.

The position supports a nationwide team and offers an opportunity to earn through performance. Strong negotiation skills, a results-driven mindset, and bilingual English/Spanish abilities are highly valued.

Qualifications

• Minimum of 2 years of third–party debt collection experience.
• Experience negotiating payment arrangements and settlements.
• Excellent verbal communication and active listening.
• Working knowledge of debt collection laws and regulations.
• Must have a high school diploma or equivalent.
• Ability to maintain a distraction-free remote workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements.
• Utilize skip–tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while handling difficult conversations.
• Ensure compliance with federal, state, and local collection laws and policies.

Skills

Debt collection

Bilingual EN/ES

Verbal communication

Remote work

Skip-tracing

Regulatory compliance

High-volume experience

Collection systems

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Collections Specialists for a 100% remote role. You will manage inbound and outbound calls to negotiate resolutions, structure payment plans, and pursue favorable settlements while adhering to regulations.

The position supports a nationwide team and offers an opportunity to earn through performance. Strong negotiation skills, a results-driven mindset, and bilingual English/Spanish abilities are highly valued.