Remote Third-Party Collections Specialist - Negotiation Pro

LCS Financial Services Corporation; Idaho; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Performance bonus

Weekday schedule

Insurance + 401k

Paid holidays

Flexible time off

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to work from home in the United States. If you have a strong track record in third-party collections, solid negotiation skills, and a drive to achieve results, this home-based role offers flexible hours and the chance to contribute to recovery goals while maintaining high professional standards.

As a Collections Specialist, you will handle inbound and outbound calls, negotiate payment arrangements, utilize

Qualifications

• Minimum of 2 years in third-party debt collection.
• Ability to negotiate payment arrangements.
• Excellent verbal communication and active listening.
• Working knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Professional remote workspace to protect confidential conversations.
• Experience in high-volume collections.
• Familiarity with skip-tracing tools.
• Bilingual English/Spanish required.
• Proven track record of meeting collection goals.

Responsibilities

• Handle inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment plans and settlements.
• Use skip-tracing to locate borrowers and assets.
• Manage assigned portfolios and prioritize recovery efforts.
• Aim for individual and department goals.
• Maintain accurate account documentation.
• Deliver professional, respectful conversations.
• Ensure compliance with applicable laws and company policies.

Skills

Negotiation

Communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to work from home in the United States. If you have a strong track record in third-party collections, solid negotiation skills, and a drive to achieve results, this home-based role offers flexible hours and the chance to contribute to recovery goals while maintaining high professional standards.

As a Collections Specialist, you will handle inbound and outbound calls, negotiate payment arrangements, utilize