Remote Third-Party Collections Specialist – Commission Eligible

LCS Financial Services Corporation; Provo (UT); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work from home

Commission

Mon-Fri schedule

Health insurance

Life & disability

401k

Paid holidays

DTO

Team-oriented environment

Job summary

LCS Financial Services Corporation is hiring Remote Collections Specialists. Join a nationwide team to negotiate resolutions, set up payment plans, and locate borrowers using skip-tracing tools. Expect a performance-driven environment with opportunities for additional compensation based on results.

You will handle calls from home, maintain compliance with debt collection laws, and uphold professional standards while meeting departmental goals.

Qualifications

• Minimum of 2 years in third-party debt collection.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Ability to work independently while meeting team goals.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' finances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Prioritize collection activities to maximize recoveries.
• Maintain accurate account documentation and professional customer interactions.

Skills

Negotiation

Persuasion

Communication

Independence

Remote work

Education

High school diploma

Tools

Skip-tracing tools

CRM systems

Job description

LCS Financial Services Corporation is hiring Remote Collections Specialists. Join a nationwide team to negotiate resolutions, set up payment plans, and locate borrowers using skip-tracing tools. Expect a performance-driven environment with opportunities for additional compensation based on results.

You will handle calls from home, maintain compliance with debt collection laws, and uphold professional standards while meeting departmental goals.