Remote Third-Party Collections Specialist (Commission)

LCS Financial Services Corporation; Bismarck (ND); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Mon-Fri Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

DTO (Discretionary Time Off)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join a nationwide team from home. You will handle inbound and outbound calls to negotiate resolutions, set up payment plans, and use skip-tracing tools to locate borrowers while meeting regulatory requirements.

The role emphasizes independence, high-volume productivity, and delivering results in a remote setting with performance-based compensation and a comprehensive benefits package.

Qualifications

• 2+ years in third-party debt collection.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage accounts and negotiate settlements.
• Excellent verbal communication and active listening.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professional, reliable, and accountable with a positive attitude.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Must maintain a confidential remote workspace and reliable internet.

Responsibilities

• Handle inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' finances.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize recovery opportunities.
• Meet individual and department performance goals.
• Maintain accurate account documentation.
• Provide professional, respectful customer interactions while handling difficult conversations.
• Ensure compliance with applicable laws and company policies.
• Communicate with management and team while working remotely.

Skills

Debt collection

Negotiation

Communication

Organization

Independent work

Remote work

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join a nationwide team from home. You will handle inbound and outbound calls to negotiate resolutions, set up payment plans, and use skip-tracing tools to locate borrowers while meeting regulatory requirements.

The role emphasizes independence, high-volume productivity, and delivering results in a remote setting with performance-based compensation and a comprehensive benefits package.