Remote Third-Party Collections Specialist (Commission)

LCS Financial Services Corporation; Utah; Remote; USD 43,000 - 64,000; Full time

Benefits offered by this job

100% Remote

Commission

Weekday schedule

Health insurance

Dental & Vision insurance

401k

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. You will handle inbound and outbound calls, negotiate payment plans, and use skip-tracing tools to locate borrowers while maintaining regulatory compliance.

The role offers a 100% remote setup, performance-based commissions, a Monday–Friday schedule, and comprehensive benefits including health, dental, and vision insurance along with a 401(k).

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations.
• Reliable internet connectivity sufficient to perform job responsibilities.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Maintain detailed account documentation and meet performance goals.
• Deliver professional, respectful customer interactions during difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.
• Communicate with management and teammates while working remotely.

Skills

Negotiation

Persuasion

Conflict resolution

Verbal communication

Active listening

Telephone etiquette

Independent work

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. You will handle inbound and outbound calls, negotiate payment plans, and use skip-tracing tools to locate borrowers while maintaining regulatory compliance.

The role offers a 100% remote setup, performance-based commissions, a Monday–Friday schedule, and comprehensive benefits including health, dental, and vision insurance along with a 401(k).