Remote Third-Party Collections Specialist, Commission

LCS Financial Services Corporation; Guin (AL); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Monday–Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join a nationwide team. The role focuses on negotiating resolutions for delinquent accounts, using skip-tracing techniques, and maintaining compliant, professional interactions from a home office.

Candidates need at least 2 years of third-party debt collection experience, strong negotiation and communication skills, and the ability to work independently while meeting team goals.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable collection laws and company policies.
• Maintaining consistent communication with management while working remotely.

Skills

Debt collection

Negotiation

Active listening

Telephone etiquette

Organization

Remote work

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join a nationwide team. The role focuses on negotiating resolutions for delinquent accounts, using skip-tracing techniques, and maintaining compliant, professional interactions from a home office.

Candidates need at least 2 years of third-party debt collection experience, strong negotiation and communication skills, and the ability to work independently while meeting team goals.