Remote Third-Party Collections Specialist (Bilingual)

LCS Financial Services Corporation; Nebraska; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Performance pay

Weekday schedule

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

401k Plan

Paid Holidays

Flexible PTO

Remote work eligibility in approved US

Job summary

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join our team. This role emphasizes strong negotiation, compliance, and superior communication to recover delinquent accounts in a remote, performance-driven environment.

Applicants should have at least 2 years of third-party debt collection experience and be capable of maintaining professionalism in a confidential, home-based workspace. Remote employment is contingent on state authorization.

Qualifications

• Minimum 2 years in third-party debt collection.
• Proven ability to manage accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of debt collection laws and regulations.
• Professional remote workspace and confidentiality.
• Bilingual English/Spanish communication skills.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful interactions while navigating difficult conversations.
• Ensure compliance with applicable collection laws and company policies.

Skills

Debt collection

Negotiation

Verbal communication

Regulatory knowledge

Bilingual English/Spanish

Education

High School Diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join our team. This role emphasizes strong negotiation, compliance, and superior communication to recover delinquent accounts in a remote, performance-driven environment.

Applicants should have at least 2 years of third-party debt collection experience and be capable of maintaining professionalism in a confidential, home-based workspace. Remote employment is contingent on state authorization.