Remote Third-Party Collections Specialist - High Earnings

LCS Financial Services Corporation; South Dakota Park (SD); A distancia; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Additional earning potential tied to绩

Descripción de la vacante

LCS Financial Services Corporation is seeking a Remote Collections Specialist to manage inbound and outbound calls, negotiate settlements, and ensure compliant recovery of delinquent accounts. Candidates should bring at least 2 years of third-party debt collection experience and strong communication skills.

The role emphasizes performance-driven results, skip-tracing, and working from a confidential remote workspace within approved states. Excellent English/Spanish communication is a plus.

Formación

• At least 2 years of third-party debt collection experience.

Responsabilidades

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Prioritize accounts to maximize recovery opportunities.
• Maintain accurate account documentation.
• Provide professional, respectful customer interactions.
• Ensure compliance with applicable collection laws and company policies.
• Meet or exceed department performance goals.

Conocimientos

Debt collection

Negotiation

Verbal communication

Active listening

Telephone etiquette

Skip-tracing

Collection systems

Bilingual English/Spanish

High-volume collections

Regulatory knowledge

Educación

High school diploma

Herramientas

Skip-tracing tools

Collection management systems

Descripción del empleo

LCS Financial Services Corporation is seeking a Remote Collections Specialist to manage inbound and outbound calls, negotiate settlements, and ensure compliant recovery of delinquent accounts. Candidates should bring at least 2 years of third-party debt collection experience and strong communication skills.

The role emphasizes performance-driven results, skip-tracing, and working from a confidential remote workspace within approved states. Excellent English/Spanish communication is a plus.