Remote 3rd-Party Collections Specialist

LCS Financial Services Corporation; Florida; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) retirement plan

Paid holidays

Flexible time-off

Remote-work eligibility

Job summary

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join our team from home. The role focuses on negotiating resolutions, setting up payment plans, and maintaining compliant, professional borrower interactions.

Minimum 2 years in third-party debt collection, strong negotiation, and bilingual English/Spanish abilities are highly valued. Remote work is available in approved states with a performance-driven environment.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate settlements.
• Excellent verbal communication and telephone etiquette.
• Working knowledge of debt collection laws and regulations.
• Professional remote-work setup for confidential conversations.
• Experience in high-volume collections environments.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' finances.
• Utilize skip-tracing to locate borrowers and assets.
• Prioritize accounts to maximize recovery opportunities.
• Maintain accurate account documentation and compliance with laws.

Skills

Debt collection

Verbal communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join our team from home. The role focuses on negotiating resolutions, setting up payment plans, and maintaining compliant, professional borrower interactions.

Minimum 2 years in third-party debt collection, strong negotiation, and bilingual English/Spanish abilities are highly valued. Remote work is available in approved states with a performance-driven environment.