Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Yuma (AZ); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Commission

Weekday schedule

Benefits package

401k

Paid holidays

DTO

Team environment

Job summary

LCS Financial Services Corporation is hiring a Remote Collections Specialist to join a nationwide team. You will handle inbound and outbound calls, negotiate settlements, and maintain compliant processes from a home workspace.

The role emphasizes performance, independence, and meeting recovery goals while adhering to applicable laws and company policies. A strong communication skillset and two years in third-party collections are required.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities.
• Maintain accurate and detailed account documentation.

Skills

Negotiation

Communication

Debt collection

Independent work

Regulatory knowledge

Bilingual English/Spanish

Education

High school diploma

Tools

Skip-tracing tools

Collection software

Job description

LCS Financial Services Corporation is hiring a Remote Collections Specialist to join a nationwide team. You will handle inbound and outbound calls, negotiate settlements, and maintain compliant processes from a home workspace.

The role emphasizes performance, independence, and meeting recovery goals while adhering to applicable laws and company policies. A strong communication skillset and two years in third-party collections are required.