Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Saint Paul (MN); Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

100% Remote

Commission

Weekday schedule 7:00 AM–6:00 PM

Medical, Dental & Vision Insurance

Life Insurance & Disability

401k

Paid Holidays

DTO

Team-oriented environment

Job summary

LCS Financial Services Corporation is seeking experienced Collections Specialists to work remotely from home. You will handle inbound and outbound calls, negotiate settlements, and manage accounts to maximize recovery while staying compliant with regulations.

Ideal candidates have at least 2 years in third-party collections, strong negotiation skills, and a professional remote workspace. The role offers a 100% remote setup, performance-based incentives, and full benefits.

Qualifications

• Minimum of 2 years in third-party debt collection.
• Strong negotiation and conflict-resolution skills.
• Ability to work independently in a remote setting.
• Knowledge of debt collection laws and regulations.
• Excellent telephone etiquette and listening skills.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Work toward individual and department performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful interactions during difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.
• Maintain communication with management and team while working remotely.

Skills

Debt collection

Negotiation

Verbal communication

Active listening

Documentation

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Collections Specialists to work remotely from home. You will handle inbound and outbound calls, negotiate settlements, and manage accounts to maximize recovery while staying compliant with regulations.

Ideal candidates have at least 2 years in third-party collections, strong negotiation skills, and a professional remote workspace. The role offers a 100% remote setup, performance-based incentives, and full benefits.