Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Provo (UT); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

Disability Coverage

401k Retirement Plan

Paid Holidays

Flexible time off

Job summary

LCS Financial Services Corporation is hiring experienced third-party collections professionals for a 100% remote role. You will negotiate resolutions on delinquent accounts, arrange payment plans, and leverage skip-tracing to locate borrowers while maintaining compliance and accurate documentation.

The role emphasizes performance-driven results in a high-volume, remote environment with opportunities for additional earnings based on performance.

Qualifications

• 2+ years of third-party debt collection experience.
• Proven ability to negotiate successful payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers’ financials.
• Use skip-tracing tools and investigative techniques to locate borrowers and assets.
• Prioritize accounts to maximize recovery opportunities.
• Maintain accurate account documentation and ensure regulatory compliance.

Skills

Debt collection

Negotiation

Verbal communication

Skip-tracing

Collection management systems

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring experienced third-party collections professionals for a 100% remote role. You will negotiate resolutions on delinquent accounts, arrange payment plans, and leverage skip-tracing to locate borrowers while maintaining compliance and accurate documentation.

The role emphasizes performance-driven results in a high-volume, remote environment with opportunities for additional earnings based on performance.