Remote Third-Party Collections Pro — Top Negotiator, Earn More

LCS Financial Services Corporation; Baton Rouge (LA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time-off

Remote work environment

Job summary

LCS Financial Services Corporation is hiring a Collections Specialist for a 100% remote role. The position focuses on inbound/outbound calls, negotiation of settlements, and compliance across federal and state laws.

Ideal candidates have at least 2 years in third-party debt collection, strong negotiation skills, and bilingual English/Spanish communication abilities. Remote work requires a distraction-free home office and ability to work within approved states.

Qualifications

• 2+ years of third‑party debt collection experience.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Experience with skip-tracing tools and collection management systems.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws and company policies.

Skills

Verbal communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Collections experience

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring a Collections Specialist for a 100% remote role. The position focuses on inbound/outbound calls, negotiation of settlements, and compliance across federal and state laws.

Ideal candidates have at least 2 years in third-party debt collection, strong negotiation skills, and bilingual English/Spanish communication abilities. Remote work requires a distraction-free home office and ability to work within approved states.