Remote Third-Party Collections Pro - Commission

LCS Financial Services Corporation; North Carolina; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% Remote

Commission

Weekday schedule

Medical, Dental & Vision Insurance

Life Insurance

401k

Paid Holidays

DTO

Team-oriented

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team. Work from home, negotiating resolutions and payment plans while maintaining regulatory compliance and high standards of professionalism.

Ideal candidates have 2+ years in third-party collections, strong negotiation skills, and the ability to work independently in a performance-driven environment.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.

Skills

Negotiation

Communication

Organization

Independence

Regulatory knowledge

Attention to detail

Education

High school diploma or equivalent

Tools

Skip-tracing

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team. Work from home, negotiating resolutions and payment plans while maintaining regulatory compliance and high standards of professionalism.

Ideal candidates have 2+ years in third-party collections, strong negotiation skills, and the ability to work independently in a performance-driven environment.