Remote Telecom NOC Engineer: Uptime & Incident Response

Placements24; Myrtle Beach (SC); Remote; USD 70,000 - 110,000; Full time

Job summary

Placements24 is seeking a Telecom NOC Engineer for a fully remote role to monitor and manage a national network. You will diagnose incidents, ensure uptime, and support service availability in a fast-paced, remote-first environment.

The position requires 2+ years in a NOC or similar role, with strong networking fundamentals and experience with monitoring tools, incident management, and remote collaboration.

Qualifications

• Diploma or degree in CS/IT/telecommunications or equivalent experience.
• Solid understanding of TCP/IP, routing and switching fundamentals.
• Experience with network monitoring tools and incident handling.

Responsibilities

• Monitor network performance, availability, and security across the network.
• Identify, troubleshoot, and resolve incidents to meet SLAs.
• Escalate complex issues to appropriate teams and manage tickets.
• Perform routine network checks and preventive maintenance.
• Document incidents and resolutions in the ticketing system.
• Collaborate with other NOC engineers and cross-functional teams.
• Maintain up-to-date knowledge of network infrastructure and procedures.
• Participate in shift work, including nights and weekends.

Skills

TCP/IP

OSPF/BGP

Switching

NOC monitoring tools

Incident management

ServiceNow/Jira

Remote team collaboration

Analytical problem solving

Communication skills

Education

Diploma or Bachelor's in CS/IT/Telecommunications

Tools

SolarWinds

Nagios

Zabbix

ServiceNow

Jira

Job description

Placements24 is seeking a Telecom NOC Engineer for a fully remote role to monitor and manage a national network. You will diagnose incidents, ensure uptime, and support service availability in a fast-paced, remote-first environment.

The position requires 2+ years in a NOC or similar role, with strong networking fundamentals and experience with monitoring tools, incident management, and remote collaboration.