Remote Technical Trainer: Elevate Govt IT Skills

GovCIO; Juneau (AK); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Employee Assistance Program

Corporate Discounts

Learning & Development platform

Job summary

GovCIO is seeking a remote Technical Trainer to develop, deliver, and support high-quality training programs focused on operational workflows, technical systems, software, and hardware. The role requires crafting clear materials and presenting engaging sessions to diverse audiences.

Responsibilities include updating training content, collaborating with product and operations teams, and ensuring materials stay current with system changes.

Qualifications

• Bachelor's degree in Education, Training, Communications, IT or related field with 5+ years of experience.
• Minimum 2 years developing training content, technical documentation, or knowledge materials.
• Experience delivering classroom, virtual, or webinar-based training to diverse audiences.
• Experience supporting operational/enterprise tech environments, government preferred.
• Strong multitasking and ability to manage priorities in a fast-paced setting.
• Excellent verbal and written communication across audiences.

Responsibilities

• Develop, maintain, and update instructor-led training, virtual training, KBs, SOPs, and other learning resources.
• Deliver engaging training sessions to technical and non-technical audiences using various formats.
• Translate complex concepts into clear, user-friendly content.
• Collaborate with program management, ops, product managers, technicians, engineers, and training teams.
• Evaluate training effectiveness and recommend improvements to boost retention and adoption.
• Keep training materials current with system changes and evolving processes.
• Support new tech implementations and system releases through training content development.
• Facilitate knowledge transfer to improve workforce readiness and mission success.

Skills

Public speaking

Technical writing

Content development

Project management

Communication

Team collaboration

Learner-focused

Education

Bachelor's degree in Education/Training/IT/Communications

Tools

LMS

MS 365 apps

E-learning tools

Job description

GovCIO is seeking a remote Technical Trainer to develop, deliver, and support high-quality training programs focused on operational workflows, technical systems, software, and hardware. The role requires crafting clear materials and presenting engaging sessions to diverse audiences.

Responsibilities include updating training content, collaborating with product and operations teams, and ensuring materials stay current with system changes.