Remote Technical Trainer & Learning Specialist

GovCIO; Helena (MT); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification 

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a remote Technical Trainer to develop and deliver high-quality training programs focused on operational workflows, technical systems, software, and hardware. You will create engaging materials and deliver sessions to diverse audiences, collaborating with cross-functional teams to ensure content stays current with system capabilities and business processes.

The role emphasizes strong presentation and writing skills, the ability to simplify complex concepts, and a commitment to

Qualifications

• Bachelor's degree in Education, Training, Communications, IT, or related field; 5+ years experience or equivalent combo.
• 2+ years developing training content or knowledge materials.
• Experience delivering classroom, virtual, or webinar training.
• Experience in gov/enterprise tech environments preferred.
• Demonstrated ability to manage multiple projects in fast-paced environments.
• Excellent written and verbal communication with diverse audiences.
• Ability to translate complex concepts into user-friendly content.
• History of meeting performance objectives and handling escalations gracefully.
• Be a team player with reliable attendance.

Responsibilities

• Develop, maintain, and update instructor-led, virtual training, KB articles, SOPs, and other learning resources.
• Deliver engaging training sessions to technical and non-technical audiences via ILT, virtual, and self-paced methods.
• Translate complex concepts into clear, user-friendly content.
• Collaborate with program management, product managers, technicians, engineers, and training teams to identify learning needs.
• Evaluate training effectiveness and drive improvements for engagement and knowledge retention.
• Keep materials current with system upgrades and process changes.
• Support new tech implementations through training content development.
• Facilitate knowledge transfer to improve workforce readiness and mission success.

Skills

Presentation skills

Technical writing

Communication

Learning design

Project management

Education

Bachelor's degree in Education/Training/Communications/IT

Tools

Microsoft 365

LMS platforms

e-learning tools

Job description

GovCIO is seeking a remote Technical Trainer to develop and deliver high-quality training programs focused on operational workflows, technical systems, software, and hardware. You will create engaging materials and deliver sessions to diverse audiences, collaborating with cross-functional teams to ensure content stays current with system capabilities and business processes.

The role emphasizes strong presentation and writing skills, the ability to simplify complex concepts, and a commitment to