Remote Technical Trainer: Elevate Training Delivery

GovCIO; Topeka (KS); A distancia; USD 85.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Descripción de la vacante

GovCIO is seeking a remote Technical Trainer to develop, deliver, and support high‑quality training programs focused on operational workflows, technical systems, software applications, and hardware devices.

Responsibilities include creating clear training materials, delivering engaging sessions to diverse audiences, and ensuring content stays current with system changes. Core hours are 8:00 AM–5:00 PM ET, with a strong emphasis on learner adoption and mission readiness.

Formación

• Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or a related field and 5 yrs of experience (or equivalent combination of education and experience).
• Minimum 2 year of experience developing training content, technical documentation, or knowledge materials.
• Experience delivering classroom, virtual, or webinar-based training to diverse audiences.
• Experience supporting operational, technical, healthcare IT, government, or enterprise technology environments preferred.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent communication skills, ability to speak clearly, confidently, and comfortably with a wide range of audiences.
• Ability to communicate effectively both verbally and in writing, including status reports, scoping documents, lessons learned, roadblocks / impediments and other training related documentation
• Able to communicate ideas in both technical and user-friendly language
• History of consistently meeting or exceeding established individual performance objectives and goals
• Calm and focused ability to handle high-pressures escalations, roadblocks / challenges, and customer expectations
• Be a team player!
• Regular and reliable attendance is required

Responsabilidades

• Develop, maintain, and update instructor-led training, virtual training, Knowledge Base (KB) articles, Standard Operating Procedures (SOP), and other learning resources.
• Deliver engaging and professional training sessions to technical and non-technical audiences using instructor-led, virtual, and self-paced learning methods.
• Translate complex operational and technical concepts into clear, concise, and user-friendly content.
• Collaborate with program management, operational team, product managers, technicians, engineers, and training team to identify training needs and develop effective learning solutions.
• Evaluate training effectiveness and recommend improvements to increase learner engagement, knowledge retention, and user adoption.
• Ensure training materials remain current with system enhancements, process changes, and evolving business requirements.
• Support new technology implementations, system releases, and operational initiatives through development and delivery of training content.
• Facilitate knowledge transfer and contribute to workforce readiness, operational excellence, and mission success.

Conocimientos

Training content development

Training delivery

Technical writing

Communication skills

Public speaking

Project management

Written communication

Educación

Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or related field

Herramientas

Microsoft 365

LMS

e-learning tools

Descripción del empleo

GovCIO is seeking a remote Technical Trainer to develop, deliver, and support high‑quality training programs focused on operational workflows, technical systems, software applications, and hardware devices.

Responsibilities include creating clear training materials, delivering engaging sessions to diverse audiences, and ensuring content stays current with system changes. Core hours are 8:00 AM–5:00 PM ET, with a strong emphasis on learner adoption and mission readiness.