Remote Technical Support Specialist II, ES 1.1x (Contract)

BD; Heber (UT); Remote; USD 44,000 - 71,000; Full time

Job summary

BD is hiring a Technical Support Specialist 2 to assist with ES 1.1x upgrade remediation, including server-to-station knowledge of Medstation systems and cross-functional collaboration. The role emphasizes resolving time-sensitive issues, data quality in Salesforce, and professional customer interactions.

The position is a limited-term assignment anticipated to last through June 2028, with benefits eligibility and a focus on internal CSC support. Remote work options may apply depending on role.

Qualifications

• Bachelor’s degree in Computer Science or Electronic Technologies or 3+ years of equivalent experience.
• Microsoft SQL experience (2+ years).
• Must be able to write queries and analyze SQL data (i.e. Select and Join statements) within complex database structures.
• SSIS (SQL Job) exposure/experience; SQL Reporting Services.

Responsibilities

• Provide CSC support for ES 1.1x upgrade and implementation.
• Collaborate with ES 1.1x upgrade team for timely communication and coordination of support.
• Maintain knowledge of ES 1.1x to troubleshoot and support effectively.
• Ensure adherence to regulatory requirements for ES 1.1x remediation.
• Manage multiple cases with prioritization and professional communication.

Skills

SQL

Windows OS

Networking

Diagnostics

Customer communication

Education

Bachelor’s degree in Computer Science/Electronic Technologies

3+ years of equivalent experience

Tools

SSIS

SQL Reporting Services

Job description

BD is hiring a Technical Support Specialist 2 to assist with ES 1.1x upgrade remediation, including server-to-station knowledge of Medstation systems and cross-functional collaboration. The role emphasizes resolving time-sensitive issues, data quality in Salesforce, and professional customer interactions.

The position is a limited-term assignment anticipated to last through June 2028, with benefits eligibility and a focus on internal CSC support. Remote work options may apply depending on role.