Remote Technical Support & Revenue Growth Specialist

Property Solutions Group; Costa Mesa (CA); Remote; USD 93,000 - 137,000; Full time

Benefits offered by this job

Mentorship program

Benefits package

Flexible scheduling

Job summary

Property Solutions Group is seeking a mid-level Technical Support Specialist for a remote role tied to Costa Mesa outreach. You will own deliverables, grow within a high-trust team, and contribute to shaping the customer experience across channels.

Responsibilities include managing renewals, de-escalation-driven handoffs, end-to-end paid campaigns, and conversion-focused landing pages. A mentorship-driven environment with a solid benefits suite awaits the right candidate.

Qualifications

• Soft skills focused on customer interaction and growth.
• Ability to de-escalate situations and build relationships.
• Creative thinking to reposition offers and optimize messaging.

Responsibilities

• Own renewals timeline to prevent slippage.
• Identify de-escalation gaps at handoff to safeguard deals.
• Manage paid search, social, and email campaigns end to end.
• Read the sales/marketing market and reposition the offer as needed.
• Sharpen the Technical Support Specialist value prop across verticals.
• Report on attribution and channel ROI for budget cycles.
• Design landing pages and conversion funnels to turn traffic into customers.

Skills

De-escalation

Relationship building

Creativity

Communication

Job description

Property Solutions Group is seeking a mid-level Technical Support Specialist for a remote role tied to Costa Mesa outreach. You will own deliverables, grow within a high-trust team, and contribute to shaping the customer experience across channels.

Responsibilities include managing renewals, de-escalation-driven handoffs, end-to-end paid campaigns, and conversion-focused landing pages. A mentorship-driven environment with a solid benefits suite awaits the right candidate.