Remote Technical Support & Growth Specialist

Investment Strategies Group; Frisco (TX); Remote; USD 67,000 - 102,000; Full time

Job summary

Investment Strategies Group is seeking a mid-level Technical Support Specialist for a remote role headquartered near Frisco, TX. The position offers a salary range of $67,000 to $102,000 with opportunities for growth, clear ownership of work, and a collaborative team that ships.

You will convert attendees into demos, track competitor pricing in TX, and craft targeted messaging for sales-marketing buyers. The role emphasizes strong written/verbal communication and reliable remote performance.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to listen and respond to customer needs.
• Experience with omnichannel support and conflict resolution.
• Ability to work remotely with accountability and collaboration.
• Good at documenting notes and maintaining clarity in messages.

Responsibilities

• Convert webinar attendees into sales marketing demos within 48 hours.
• Monitor competitor pricing across Texas to inform strategy.
• Turn differentiators into concise pitches for buyers.
• Build territory plans to maximize Frisco, TX coverage.
• Pitch and adjust messaging to close sales marketing deals.
• Craft messaging tailored to sales marketing decision-makers.
• Read intent data and prioritize Frisco hot leads.

Skills

Written communication

Verbal communication

Omnichannel support

Active listening

Remote work adaptability

Job description

Investment Strategies Group is seeking a mid-level Technical Support Specialist for a remote role headquartered near Frisco, TX. The position offers a salary range of $67,000 to $102,000 with opportunities for growth, clear ownership of work, and a collaborative team that ships.

You will convert attendees into demos, track competitor pricing in TX, and craft targeted messaging for sales-marketing buyers. The role emphasizes strong written/verbal communication and reliable remote performance.