Remote Tech Support & Sales Enablement Specialist

LaunchCore Corp; Escondido (CA); Remote; USD 59,000 - 86,000; Full time

Benefits offered by this job

Mentorship

Health coverage

Remote-friendly schedule

Paid growth time

Job summary

LaunchCore Corp in Escondido, CA is seeking a Technical Support Specialist who blends a sales mindset with hands-on support to drive leads and revenue. You will nurture prospects, coordinate demos, and own parts of the outbound process while collaborating with marketing and sales teams.

Ideal candidates bring experience with Zendesk and multitasking in real-world settings, plus adaptability, teamwork, and initiative.

Qualifications

• Understanding of Multitasking and Zendesk in real-world settings.
• Adaptability and resilience when requirements shift.
• Experience supporting cross-functional teams in a junior capacity.
• Comfort steering sales conversations toward a decision.
• Collaborative mindset and enthusiasm for teamwork.
• Hands-on initiative experience surviving a whiteboard interview.

Responsibilities

• Keep a finger on competitor pricing across CA.
• Carry the demo from screen-share to signature in one sitting.
• Segment audiences and personalize outreach to lift response rates.
• Own the handoff doc that keeps nothing falling between Multitasking and CRM.
• Qualify hard, so the junior team only chases real money.
• Steer LaunchCore Corp prospects from interest to invoice without friction.
• Track pipeline performance and report results to leadership each week.
• Build territory plans that maximize coverage across Escondido, CA.

Skills

Adaptability

Teamwork

Cross-functional

Sales dialogue

Initiative

Tools

Zendesk

Multitasking

Job description

LaunchCore Corp in Escondido, CA is seeking a Technical Support Specialist who blends a sales mindset with hands-on support to drive leads and revenue. You will nurture prospects, coordinate demos, and own parts of the outbound process while collaborating with marketing and sales teams.

Ideal candidates bring experience with Zendesk and multitasking in real-world settings, plus adaptability, teamwork, and initiative.