Remote Technical Support Rep – 12-Week Temp

HME; Tallahassee (FL); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Tuition reimbursement

3 weeks paid vacation

Paid holidays

Medical, vision, and dental coverage

Pet insurance

Life insurance

401K contributions

Job summary

HME, located in New York, is seeking a Technical Support Representative for a temporary remote position. The role requires answering customer calls, troubleshooting, and providing support for equipment installation. Candidates should have prior customer service experience and strong communication skills. The pay rate is $19.00 - $21.00 per hour, and benefits include tuition reimbursement, paid vacations, and health coverage. Apply if you have the flexibility to cover shifts, including weekends.

Qualifications

• Prior customer service and/or troubleshooting experience in a call center or office environment preferred.
• Excellent verbal and written communication skills required.
• Flexibility with shifts, including weekend coverage necessary.

Responsibilities

• Answer incoming calls from customers and installers.
• Provide troubleshooting and repair support over the telephone.
• Train customers and installers in operation and maintenance.

Skills

Customer service experience

Troubleshooting skills

Excellent verbal communication

Computer literacy

Job description

HME, located in New York, is seeking a Technical Support Representative for a temporary remote position. The role requires answering customer calls, troubleshooting, and providing support for equipment installation. Candidates should have prior customer service experience and strong communication skills. The pay rate is $19.00 - $21.00 per hour, and benefits include tuition reimbursement, paid vacations, and health coverage. Apply if you have the flexibility to cover shifts, including weekends.