Remote Technical Support Advisor

PerunHR; Lebanon (KS); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading customer support firm is seeking a Technical Customer Service Advisor to work from home. In this role, you will support clients' customers with their technical issues and ensure exceptional service. Ideal candidates should have a High School diploma, strong communication skills, and previous customer service experience. Applicants must live in specific US states, be at least 18 years old, and able to work independently in a virtual environment.

Qualifications

• At least 18 years or older.
• Can successfully pass a criminal background check.
• Has high-speed internet access.
• Excellent English communication skills.

Responsibilities

• Support customers with technical issues as a first point of contact.
• Ensure timely resolution of calls.
• Provide exceptional customer service.

Skills

Excellent verbal and written communication skills

Strong computer knowledge

Ability to work independently

Customer service experience

Education

High School Diploma or equivalent

Job description

A leading customer support firm is seeking a Technical Customer Service Advisor to work from home. In this role, you will support clients' customers with their technical issues and ensure exceptional service. Ideal candidates should have a High School diploma, strong communication skills, and previous customer service experience. Applicants must live in specific US states, be at least 18 years old, and able to work independently in a virtual environment.