Remote Benefits Advisor – Customer Service

American Income Life: AO; Knoxville (TN); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible work schedule

Weekly pay

Performance-based bonuses

Annual incentive trips

Career development opportunities

Job summary

A leading benefits provider is seeking a Customer Service Representative to work from home. This role involves managing calls with clients to provide benefits information and guide them through enrollment. Ideal candidates will have strong communication skills, a positive attitude, and customer service experience. The position offers a 100% remote work environment, flexible schedules, weekly pay, performance-based bonuses, and opportunities for career development and travel incentives for top performers.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Positive and professional demeanor.
• Customer service or sales background preferred.
• Basic computer proficiency in a digital environment.
• Ability to work with all levels of the organization.
• Legally authorized to work in the U.S. or Canada.

Responsibilities

• Handle inbound and outbound calls with prospective clients.
• Set virtual appointments and conduct benefits presentations.
• Educate clients about available programs and coverage options.
• Complete applications and documentation accurately.
• Maintain high service standards and client records.
• Participate in leadership training and development.

Skills

Excellent verbal communication

Interpersonal skills

Strong customer service background

Basic computer proficiency

Team player

Job description

A leading benefits provider is seeking a Customer Service Representative to work from home. This role involves managing calls with clients to provide benefits information and guide them through enrollment. Ideal candidates will have strong communication skills, a positive attitude, and customer service experience. The position offers a 100% remote work environment, flexible schedules, weekly pay, performance-based bonuses, and opportunities for career development and travel incentives for top performers.