Remote Technical Services Engineer – Steel Solutions

Charter Automotive; Cleveland (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, and Vision benefits

401(k) with employer matching

Life Insurance

Disability coverage

Paid time off (PTO)

Job summary

Charter Steel is seeking a Technical Services Engineer to partner with customers, translate their application needs into material specifications, and ensure our products meet performance requirements. This remote role travels up to 40% to customer sites across the U.S.

You will collaborate with Sales, Marketing, Planning and Operations to review specifications, support new product development, and resolve technical issues.

Qualifications

• Strong written and oral communication skills.
• Experience in process engineering or manufacturing in steel products.
• Proficiency with Microsoft Office.

Responsibilities

• Learn specification and material review processes and apply them as needed.
• Manage customer claims and respond to field issues.
• Interpret customer specifications to recommend Charter products.
• Collaborate with Sales, Marketing, Planning and Operations.
• Lead or support New Product Development initiatives.
• Provide technical resources to support sales teams.

Skills

Customer interaction

Technical communication

Process engineering

Manufacturing experience

MS Office

Education

Bachelor's degree in Metallurgy/Materials or related field

Equivalent experience

Job description

Charter Steel is seeking a Technical Services Engineer to partner with customers, translate their application needs into material specifications, and ensure our products meet performance requirements. This remote role travels up to 40% to customer sites across the U.S.

You will collaborate with Sales, Marketing, Planning and Operations to review specifications, support new product development, and resolve technical issues.