Technical Sales Representative

Software Placement Group; New Castle (PA); On-site; USD 70,000 - 110,000; Full time

Job summary

Software Placement Group in New Castle, PA, seeks a Technical Sales Representative to blend technical depth with relationship-building in a fast-growing metals company.

You will partner with customers, support two business units, manage orders and pricing, and stay current on steel processes to serve as a technical resource for sales staff.

Qualifications

• Bachelor of Science in Engineering is required.
• Strong ability to translate complex processes into customer-facing solutions.
• Excellent communication, collaboration, and problem-solving skills are essential.

Responsibilities

• Partner with customers to understand needs and recommend technical solutions.
• Support two core business units and contribute to sales initiatives across divisions.
• Build lasting relationships by delivering prompt, knowledgeable service.
• Review inquiries, establish pricing, and develop process plans for steel ingot and billet production.
• Stay current on steelmaking and downstream processes to serve as a technical resource.
• Assist in order planning, scheduling, and product disposition for smooth delivery.

Skills

Communication

Collaboration

Problem-solving

Engineering concepts

Education

Bachelor of Science in Engineering

Metallurgy or Materials Science degree

Job description

Location: New Castle, PA | Schedule: Full-time, on-site

Overview

A fast-growing and innovative metals company is seeking a Technical Sales Representative to join its expanding team. This role blends technical expertise with relationship-building skills to drive growth and deliver value to customers in a dynamic and evolving industry.

What you'll do

• Partner with customers to understand needs and recommend the right technical solutions
• Support two core business units while contributing to sales initiatives across other divisions
• Build strong, lasting relationships by delivering prompt, effective, and knowledgeable service
• Review inquiries, establish pricing, and develop process plans for steel ingot and billet production
• Stay current on steelmaking and downstream processes to serve as a technical resource for customers and sales staff
• Assist in order planning, scheduling, and product disposition, ensuring smooth execution from inquiry to delivery
• Oversee customer orders and deliveries while managing WIP and inventory levels
• Track product and order profitability to support strategic decision-making
• Investigate customer claims in coordination with Metallurgy and drive them to resolution
• Identify opportunities to improve the sales and customer service process and put ideas into action
• Step in to advise and support the Sales Department in the absence of the Director of Sales
• Work closely with internal teams to ensure the highest standards of service and safety are upheld

Required qualifications

• Bachelor of Science degree in Engineering required
• Solid technical foundation with the ability to translate complex processes into customer-focused solutions
• Excellent communication, collaboration, and problem-solving skills
• Valid driver's license and ability to travel locally, nationally, and internationally (25–30%)

Preferred qualifications

• Metallurgy or Materials Science degree strongly preferred
• 3–5 years of sales or marketing experience in the steel or metals industry is a plus

Why this role

This is an opportunity to shape the future of a fast-growing metals company while building relationships and delivering technical solutions that matter, with variety in your day and exposure to a wide customer base.